AXA first insurer in Asia to introduce live doctor consultations
04-Aug-16, AXA
AXA Singapore has launched MyAXAHealth, a one-stop health app that provides users with easy access to high quality medical advice from Singapore based GPs via live chat or secure “face-to-face” video call anytime and anywhere in the world.
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Image: AXA
This is the first time an insurer is offering such a service in Singapore and in Asia. “Trust, expertise and reliability are at the core of Health insurance. This innovative service is a new milestone to deliver a better customer experience, and reinforce our role as a Health partner of our customers”, said Andre Czanik, Chief Health Officer of AXA Insurance Singapore.
MyAXAHealth app will provide the region’s first mobile service to conduct live chat consultations with a certified general practitioner (GP). Using video-calling technology available on smartphones, MyAXAHealth allows customers to directly connect with a GP to seek medical advice, obtain a medical prescription or request for a specialist referral.