Singapore and Malaysia offer case studies on how healthcare is changing

 22-May-17, GovInsider 

The stark reality of a manpower crunch looms large over the healthcare industry. Systems are ill-equipped to treat chronic conditions instead of acute ones. And the silver tsunami threatens to engulf the region.

Image: GovInsider

Government agencies and healthcare providers in Singapore and Malaysia are becoming smarter about how they provide care and services. Through the use of technology, design thinking, and lean management, hospitals in these countries are putting patients at the centre of healthcare, while also cutting down on waiting times and eliminating wasteful processes.

Five ways that healthcare is changing:

1. A holistic approach to mental healthcare
2. Lean management to cut waiting times
3. The robot receptionist
4. Healthcare and the Internet of Things
5. Design thinking to eliminate waste

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