02-May-18, Asia One
Numerous reports including recent ones by Healthgrades, Accenture and the Agency for Healthcare Research and Quality indicate that a high-quality patient experience is important to patients and can positively impact both a patient's wellbeing as we as a healthcare provider's finances.
Image: Global Healthcare Accreditation
For healthcare providers treating medical travelers, the patient experience is especially important due to its complexity and must be carefully managed. Medical travelers face unique challenges that impact the patient experience including language and cultural barriers and difficulties related to travel and orientation in a foreign environment.
In 2016, the Global Healthcare Accreditation (GHA) Program was established with the goal of enhancing the patient experience for medical travelers across the entire Medical Travel Care Continuum. GHA provides concrete and measurable value to patients.