SingHealth mobile app to cover more institutions

 13-May-17, The Straits Times 

A SingHealth mobile registration service aimed at reducing the time spent waiting in line at outpatient clinics is set to be rolled out to more health institutions.

Image: Jonathan Choo / ST

The Health Buddy app allows patients to register for consultations using mobile devices. They then receive real-time updates on their queue status and can arrive at the clinic just before their queue number is called.

SingHealth hopes that by Oct-17 at least 20 per cent of the 7,000 to 8,000 patients at three pilot clinics in Singapore General Hospital and the National Heart Centre will use the service. The take-up rate currently is only about 5 per cent.

SingHealth aims to introduce it at KK Women's & Children's Hospital and the National Cancer Centre by the end of 2017.

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